Shipping policy
What is the delivery time?
The delivery time consists of two stages:
1. Processing time
Within 1-3 working days of placing your order, it will be checked, approved and packaged. The package will then be prepared for shipment.
2. Delivery time
[Country] 5-10 working days
Shipping is handled by [largest postal operator in that country].
All delivery times do not include possible customs delays. During busy periods, such as Christmas, Black Friday and New Year, deliveries may take longer.
How much does shipping cost?
We offer free premium shipping. This includes insurance against theft, loss or damage to the package.
Where is my package?
After shipment, the customer receives an email with a tracking number. You can track your order on the tracking page on our website. To do this, click on "track your order" in the main menu of our website.
For logistical reasons, an order may be shipped in several parts.
My tracking number doesn't work
It may take up to 5 business days for tracking information to update. If there is still no information after a few days, you can contact customer service.
Free delivery
We offer free shipping with USPS (incl. Track & Trace).
30-DAY MONEY-BACK GUARANTEE
We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.
24/7 CUSTOMER SUPPORT
If you have any questions about your order or just to send us a love-letter don't wait to reach out to our award winning customer support team!
SECURE PAYMENT
We offer you a variety of secure payment options. Pay easily and enjoy a safe shopping experience.
Hear it from themselves ♥︎
High quality for such a great price.
Honestly impressed. The quality feels way more expensive than what I paid. This boutique will always have a special place in my heart.
Emily J.
I stumbled upon Mariel Raiz Boutique by accident and I’m so glad I did. The pieces are elegant, stylish, and easy to dress up or down. I’ve already recommended it to friends.
Nicole S.
Finally a boutique that understands real bodies. The cut, the fabric, the way it falls. Everything just works. I feel beautiful and comfortable at the same time.
Rebecca L.
Fast shipping & beautiful packaging.
My order arrived quickly and was packaged so nicely — it felt like opening a gift. You can tell this is a small business that truly cares about its customers.
Ashley T.
So flattering and comfortable.
I’m always nervous ordering clothes online, but Mariel Raiz never disappoints. The fabrics feel amazing and the fit is incredibly forgiving and flattering. I feel confident every time I wear it.
Danielle K.
You can feel the love behind this brand.
I’ve ordered multiple times from Mariel Raiz Boutique and every single piece exceeded my expectations. The quality is beautiful and everything fits exactly as described. You can truly feel the care that goes into this brand. 🤍
Laura M.